Your coffee shop,
understood by AI.
RunBig connects sales, margins, labor, checklists, inventory, purchasing, waste, equipment, recipes, and SOPs to the ChatGPT or Claude account you already use. No new chat app. No RunBig-paid AI tokens.
- ✓ No Square account required
- ✓ Realistic café operations
- ✓ Read-only and revocable
get_inventory_riskThe missing operating layer
Your answers are trapped in disconnected systems.
Your POS knows what sold. A spreadsheet knows what is in the walk-in. A checklist knows whether closing was completed. A binder knows the recipe. None of them knows the whole business.
RunBig turns those separate records into one reliable, permission-aware business context your AI can use.
One trusted context. Clear answers in plain language.
Born inside a real café
Built from our own operating experience.
RunBig grew out of running Trails Coffee and living the same operational reality independent merchants face every day.
Sales lived in the POS. Opening and closing checks lived somewhere else. Inventory counts, recipes, procedures, labor, and owner questions were spread across disconnected tools and human memory. Getting one reliable answer meant hunting through all of them.
That experience shaped RunBig: not another generic dashboard, and not another chatbot. It is a practical operating layer that lets the AI a merchant already uses work with structured, permission-aware business context.
How it works
Bring the AI.
RunBig brings the business.
Start with a complete fictional café today. When production onboarding opens, connect your own Square account and choose exactly which locations RunBig can access.
Connect RunBig
Add the secure RunBig MCP connection to a compatible ChatGPT or Claude account.
OAuth + PKCE · permission scopedChoose your data
Explore your private demo café now. Later, authorize your own Square locations and operating sources.
Separate, isolated trial tenantAsk real questions
Use normal language. RunBig supplies structured answers, timestamps, warnings, and source context.
22 read-only business toolsWhat you can ask
From “what happened?”
to “what needs attention?”
RunBig exposes a focused set of tools spanning the decisions café owners and managers make every day.
read-only tools
The Grande Latte sells for $8.00. Mock ingredient cost is $1.70 and packaging is $0.32, for a $2.02 unit cost and 74.75% gross margin before labor and overhead.
Fictional demo dataBuilt for café operations
More useful than raw POS access.
Square can tell you what was sold. RunBig connects sales to the operational context needed to explain what it means and what to check next.
Sales & products
Weekly summaries, daypart comparisons, product momentum, average ticket, refunds, and data freshness.
Square connectorLabor
Compare scheduled or recorded labor with net sales and understand performance by period.
Permission dependentChecklists
Opening, closing, cleaning, temperatures, missed steps, completion history, and manager review.
RunBig native moduleInventory risk
Combine counts, pars, recipe usage, recent demand, vendors, and delivery timing to flag shortages.
RunBig native moduleRecipes & usage
Map products and modifiers to ingredients, normalize units, and estimate theoretical consumption.
Versioned calculationsSOP knowledge
Search current recipes, training cards, procedures, and policies with document-version citations.
Permission filteredProduct profitability
See recipe cost, packaging cost, unit cost, gross profit, and gross margin for every mock menu product.
32 costed productsPurchasing & waste
Review vendors, purchase orders, late and partial deliveries, recorded waste, and cost by reason.
Operations contextEquipment & customers
Find maintenance issues, downtime, loyalty activity, ratings, complaints, and open recovery cases.
Aggregate dataLive now · free trial
Meet Northstar Coffee,
your fictional flagship.
Every connection receives a separate high-volume café with complete mock operating history. Explore margins, stock, labor, purchasing, waste, equipment, customers, and procedures before connecting a real source.
Open the trial ↗https://app.runbig.ai/mcpOpen ↗Trust is part of the product
Your business data stays yours.
RunBig is designed as a multi-tenant data service, not a shared chatbot. Access is scoped to one organization and approved locations, and trial tenants are isolated from one another.
Read our security policy →Merchant-owned access
You authorize your own sources and choose permitted locations. Disconnect or revoke access at any time.
Read-only by default
The current tool surface cannot issue refunds, change catalogs, place orders, or message staff.
Scoped and isolated
OAuth scopes, location policies, tenant-bound records, and immediate token revocation limit every connection.
Transparent answers
Tools return calculation context, timestamps, and warnings when source data is stale, partial, missing, or estimated.
What is live
Clear product status.
No vague promises.
Full-operations demo café
OAuth/PKCE connection, isolated fictional data, 22 read-only tools, deterministic answers, and immediate revocation.
Square connection
Tenant-bound OAuth, minimal read scopes, credential refresh/revocation, signed webhooks, pagination, and resumable synchronization. Production merchant onboarding still requires final infrastructure and security gates.
Merchant pilot
Self-serve accounts, merchant-selected Square locations, native checklists and inventory, SOP upload, and guided AI-client linking.
FAQ
Questions,
answered.
RunBig is early, but the live trial is real and the product boundary is deliberate.
Does RunBig replace ChatGPT or Claude?+
No. You bring a compatible AI account. RunBig supplies the secure business tools and data context, so RunBig does not need to host the conversation or pay the model-token bill.
Do I need a Square account to try it?+
No. The live trial creates an isolated fictional flagship with sales, product margins, labor, staffing, inventory, packaging, purchasing, waste, equipment, checklists, recipes, promotions, customer metrics, and SOPs.
Can I connect my real Square account today?+
Not through the public trial yet. The connector foundation is built, but real merchant onboarding remains gated on production infrastructure, protected Square configuration, and an independent security review.
Where did RunBig come from?+
RunBig was born from our experience operating Trails Coffee. The product turns lessons from real café operations—fragmented sales, labor, checklists, inventory, recipes, and procedures—into a connected system independent merchants can use with their own AI.
What can RunBig change in my business?+
Nothing in the current version. All MCP tools are read-only. Future actions such as catalog changes, ordering, or staff messaging would require explicit confirmation and auditable permissions.
What is MCP?+
Model Context Protocol is a standard way for an AI assistant to discover and use external tools. RunBig uses it to give compatible AI clients a narrow, structured interface to coffee-shop operations. The live endpoint is https://app.runbig.ai/mcp.
Your AI. Your data. Your business.
See what your coffee shop
could tell you.
Start with realistic mock data in a private fictional café. It takes only a compatible AI client and a few minutes.
No Square account · No credit card · Read-only tools