One owner. No corporate team. A full AI management system — 14 agents covering finance, operations, marketing, HR, and analytics — deployed in 42 days.
Specialty coffee shop in Anmore, British Columbia. Community-focused neighborhood café serving espresso, drip, and pastries. Single owner-operator (jP). No business partners, no corporate backing, no operations team.
Opened: Early 2026
Location: Anmore, BC (Greater Vancouver)
Staff: Small team, owner-managed
Category: Specialty Food & Beverage
When jP opened Trails Coffee, he faced the same reality as every small business owner: you're the CEO, CFO, COO, head of marketing, HR department, and procurement manager — all at once.
The conventional path: duct-tape together 6+ disconnected SaaS apps that don't think, don't alert, and don't coordinate. None of them talk to each other.
jP chose a different path. Instead of fragmented tools, he built a complete AI management team — Finance, Operations, Marketing, Procurement, HR, Analytics — all coordinated, all running in the background.
Over 42 days, a full AI agent system was deployed at Trails Coffee — the same system that would become RunBig.
Orchestrated all other agents. Delivered weekly owner briefings with priorities, anomalies, and recommended decisions.
Tracked every transaction via Square. Built P&L statements. Monitored cash flow. Flagged anomalies in real-time.
Created daily checklists, opening/closing procedures, equipment maintenance schedules, and standard operating procedures.
Managed staff records, onboarding documentation, compliance tracking, and availability scheduling.
Built content calendar, drafted social posts, tracked campaign performance, and managed community engagement.
Monitored inventory levels, tracked supplier relationships, sent reorder alerts, and optimized COGS.
Built KPI dashboards, detected trends, generated weekly reports, and benchmarked performance metrics.
Monitored online reviews, drafted responses, tracked customer sentiment, and surfaced insights.
Custom-branded iOS and Android app for mobile ordering, with push notifications, order history, and real-time status updates.
Loyalty rewards paid in Bitcoin via Lightning Network. Customers earn sats with every purchase. Instant, borderless, zero transaction fees.
Staff clock-in/clock-out verified with cryptographic signatures. Tamper-proof time tracking. No buddy-punching.
Trails Coffee opens. First espresso pulled. POS integrated with Square on day one.
Finance agent goes live. Every transaction tracked. Daily revenue reports automated. QuickBooks sync established.
Operations agent deployed. Daily checklists automated. SOPs documented. Equipment tracking started.
HR and Marketing agents live. Staff records digitized. Content calendar created. Social media drafts flowing.
Mobile ordering app launched. Bitcoin loyalty wallet activated. Procurement and Analytics agents deployed.
Customer Experience agent online. CEO agent orchestrating full team. Weekly briefings delivering actionable insights.
Full enterprise operations achieved. All 14 agents coordinated. One owner. Zero corporate infrastructure. Complete business intelligence.
Starbucks has 400,000 employees and a dedicated ops team for every function. Your café has you. Until now. RunBig gives independent cafés the same operational infrastructure big chains have — all automated, all coordinated.
CEO briefings delivered every Monday with revenue trends, operational metrics, anomalies, and recommended actions — zero manual work.
AI-powered predictions for daily customer volume, enabling optimal staffing and inventory prep.
Procurement agent monitors stock levels and sends reorder alerts before items run out — eliminating emergency supplier runs.
Customers order ahead via branded app. Earn Bitcoin loyalty rewards automatically. Repeat visit rate tracked and growing.
Staff authentication verified cryptographically. No manual timesheets. No disputes. Labor cost tracked to the minute.
"I opened a coffee shop and got a Fortune 500 operations team. Every week, my AI CEO sends me a briefing with everything I need to know — what to reorder, what's working in marketing, what needs attention. I spend 15 minutes reviewing what used to take hours of spreadsheets."
This is what's possible for your business. The same operational infrastructure — 14 AI agents, coordinated intelligence, mobile app, integrations — available to every independent café and small business.
Owners report saving 10–15 hours/week of manual management work. Weekly P&L reports that write themselves. Inventory alerts before you run out. Your morning pastry order, forecasted by AI the night before. Starting at $299/month.
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